Bought on Amazon?
For order status, returns or refunds, open Your Orders on the Amazon marketplace where you placed the order. Your account shows the options available for that order.
Get in touch HERE FOR YOU
A question about your WEIGEDU plush? Tell us a little about your toy and we’ll help you find the next step.
Ask about your plushFor order status, returns or refunds, open Your Orders on the Amazon marketplace where you placed the order. Your account shows the options available for that order.
Check the sewn care label before cleaning. Care instructions vary by toy. If the label is unclear, send us the product name or a photo so we can help identify the right instructions.
Ask about your plushPlush Toy Care Guides
Start with these practical guides, then check the instructions on your own toy.

Read the care label on your exact plush toy. Use surface cleaning or machine washing only if permitted. Dry the whole toy, including its filling, before play or storage.
Read the guide
Follow your plush toy’s drying instructions and let the filling dry completely. Restore shape with gentle hand movements, without pulling seams. For a clean toy compressed during storage or shipping, start with inspection and gentle reshaping.
Read the guide
Care for a weighted plush according to its exact filling and construction. Check the label: no single soaking, machine-washing, or heat-drying method suits every model. Stop use if filling leaks or seams are damaged.
Read the guideFields marked * are required.